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Are the stuff sold on this website legal ? Have the purposes sold beeing acquired in an equitable way ? Are the purposes sold ancient ? I'm looking for a particular object, and I do no see what I am looking on your online catalog... How can I see more pictures of the pieces that you are selling ? Do you deliver a certificate ? Do you own an offline gallery ? If we do not like it can we return it for a full refund? Purchasing Gift Vouchers How to Send Gift Vouchers. Buying with Gift Vouchers. Redeeming Gift Vouchers.
- Are the stuff sold on this website legal ?
We are particularly vigilant at objects that we are buying and selling. We respect all the legal policies of each country as regards export of art pieces. All the objets which are presented to you here, thus answer these criteria.
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- Have the purposes sold beeing acquired in an equitable way ?
Objetcts that we present to you one acquired in preoccupations with an equity with the salesmen, whether they are village or tradesmen. Here more than 15 years that we go regularly in the villages and that we are known for serious our transactions. And very often they are the salesmen themselves which come to propose their parts to us.
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- Are the purposes sold ancient ?
First of all, in African art there isn't a lot of pieces aged more than 100
years.
Thoses are all in museum, and you may buy some in great auctions in Sotheby's
Christie's, Drouot etc... with expensive prices...
So the concept of old is relative. Main
reason :
masks, statues, are often in wood. And there is a lot of insects in Africa
that like wood as termits... African people have to carve new pieces
that will replace the older...
Then, 3 kinds of pieces should be distinguished :
- pieces brought back to Europe by collectors at the beginning of
1900, and which we could recall the history.
Bought by Mr X , resold to Mr
Y, repurchased by another collector, then by a museum.
These pieces have a rich certificate of authenticity..
- a second market, on wich we are :
We collect in Togo, Mali, Ivory Coast & Benin some great pieces from local
antique dealers.
Those antique dealers are gathering object from small
villagse all along the year.
They do know what we are looking for, and what we
are going to buy it for a good price.
It is sometime real old pieces beetween 60 & 100 years, but mostly aroud 30
& 60 years.
- and a third market :
Tourist brand new objetcts, no comments...
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- I'm looking for a particular object, and I do no see what I am looking on your online catalog...
Please tell us what are you looking for. We have hundreds of offline masks, statues, bronzes, which are offline...
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- How can I see more pictures of the pieces that you are selling ?
Each object is presented in the form of a file with a text of
presentation, and a thumbnail that you can expand to a larger view while
clicking above.
But you will find also just below, a small section giving you more precise
details, on the estimated age, the country, the ethnos group, measurements
in centimeters, the weight in kilogrammes, and the price in euros.
A little further, an icon
representing a camera, invites you to click to reach another file presenting
between 4 and 8 photographs of the same object taken under various angles.
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- Do you deliver a certificate ?
All pieces are delivered whit its own certificate, that provide :
- a picture
- the name of the object
- the country from where it comes from
- the ethno group
- the weight
- dimensions in cm
- the supposed age
- a small description
- name of the gallery, adress...
- signature
- dry stamp
The certificate is non nominative.
To prouve that it really belongs to you,
you will have to print your invoice.
Here is an exemple of our certificates:
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- Do you own an offline gallery ?
There is no physical show room. Our customers are warned amateurs to whom we sell online.
The online shop is the only shop we run.
On the other hand, we have an important reserve of several hundreds of parts, which we can make you visit on go.
This mode of diffusion, enables us to remain competitive on the selling price of our part and thus to allow their acquisition by the greatest number.
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- If we do not like it can we return it for a full refund?
If you do not like the piece that you have ordered, we allow you 15 days to
contact us for shipping it back to the gallery.
As soon as we receive the parcel, we check if there is no dammage, and you
will be refund at least 30 days after, by bank transfer, European check, or
credit card charge back...
The cost of shipping back is at you charge .
Please not that even 1 year or more after you bought an objetct, if you do
change you mind, you can take it back, we will buy you back at the same price.
The only condition then is to make antother purchase for twice the price of
the object
The cost of shipping back is at you charge .
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- Purchasing Gift Vouchers
Gift Vouchers are purchased just like any other item in our store. You can pay for them using the stores standard payment method(s).
Once purchased the value of the Gift Voucher will be added to your own personal Gift Voucher Account. If you have funds in your Gift Voucher Account, you will notice that the amount now shows in he Shopping Cart box, and also provides a link to a page where you can send the Gift Voucher to some one via email.
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- How to Send Gift Vouchers.
To send a Gift Voucher you need to go to our Send
Gift Voucher Page. You can
find the link to this page in the Shopping Cart Box in the left hand column
of
each page.
When you send a Gift Voucher, you need to sepcify the following.
The name of the person you are sending the Gift Voucher too.
The email address of the person you are sending the Gift Voucher too.
The amount you want to send. (Note you don\'t have to send the full amount
that
is in your Gift Voucher Account.)
A short message which will apear in the email.
Please ensure that you have entered all of the information correctly, although
you will be given the opportunity to change this as much as you want before
the email is actually sent.
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- Buying with Gift Vouchers.
If you have funds in your Gift Voucher Account,
you can use those funds to
purchase other items in out store. At the checkout stage, an extra box will
appear. Ticking this box will apply those funds in your Gift Voucher Account.
Please note, you will still have to select another payment method if there
is not enough in your Gift Voucher Account to cover the cost of your purchase.
If you have more funds in your Gift Voucher Account than the total cost of
your purchase the balance will bel left in you Gift Voucher Account for the
future.
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- Redeeming Gift Vouchers.
If you receive a Gift Voucher by email it will contain
details of who sent
you the Gift Voucher, along with possibly a short message from them.
The Email
will also contain the Gift Voucher Number. It is probably a good idea to print
out this email for future reference. You can now redeem the Gift Voucher in
two ways.
1. By clicking on the link containe within the email for this express purpose.
This will take you to the store\'s Redeem Voucher page. you will the be requested
to create an account, before the Gift Voucher is validated and placed in
your
Gift Voucher Account ready for you to spend it on whatever you want.
2. During the checkout procces, on the same page that you
select a payment method
there will be a box to enter a Redeem Code. Enter the code here, and click
the redeem button.
The code will be
validated and added to your Gift Voucher account. You Can then use the amount
to purchase any item from our store
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700,00 Eur
