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We propose to you various formulas of shipping
according to the place in which you reside, and of the times of desired
routing.
::: FRANCE METROPOLITAINE AND MONACO
- Chronopost : generally J + 1
- Followed Colissimo :
generally J + 2
- Free shipping for orders > 300 €
  
::: REST OF EUROPE
- Chronopost : generally J + 2
- Priority Postal Parcel : generally J + 5
::: USA, CANADA,
SOUTH AMERICA, JAPAN...
- Priority
Postal Parcel : generally J + 10 / 15
::: SHIPPING
FEES
The fees depends of the formula and of
the weight of the parcel, they will be calculated during the checkout.
::: TRACKING
For the parcels of which you have a follow-up
tracking number (number having been transmitted you by email) you can
check on line their routing by connecting you on the sites of our partners
:
Priority postal parcel |
Chronopost |
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For shipping outside France, it isn't possible to have
an online tracking. Sorry !
::: CONFIDENTIALITY
To avoid the loose of our parcels,
they are completely anonymous.
::: BE
SATISFIED OR BE REFUNDED
You have a 15 days deadline from the
reception of your parcel to return the product back if you do not like
it.
The shipping fees of sending and return
will be then to your charge.
Only the price of the object will be refunded.
The returns are to ship to
www.arts-primitifs.com,
Bruno Mignot, 10 rue de l'épinoche, 67610
La Wantzenau, France.
If damaged or incomplete items, it may not be refunded.
We commit ourselves to refund you, or swapping you the products if not
corresponding to your order (defective or not in conformity).
Refund will be done at the choice of "arts-primitifs.com",
by credit on your bank account or bank check, or credit card cash back.
Do not send any parcel against money on delivered. It
won't be accepted, whatever is the reason.
::: SERVICE CUSTOMERS
For any information or question, our service customers
is at your disposal:
e-mail
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